We see you.
We listen to you, too.

A: There are three ways you can sign up for this public health insurance program:

1. Contact a local community health center to schedule an appointment with a presumptive Eligibility Determiner. The Determiner can help you fill out an application.
2. Visit the website www.yes.state.nm.us/yesnm/home/index to complete an online application.
3. Call 1-800-283-4465 to complete an application over the phone.

A: All health centers provide primary medical care. Many clinics also provide dental and behavioral health services on site or by contract with another provider.

A: Many times, the health center can see you the same day, depending on the services needed and volume of patients needing to be seen. Each health center will be able to make that determination when you contact them.

A: Visit: www.hsd.state.nm.us/lookingforinformation/income-eligibility-federal-poverty-level-guidelines/ to compare your income to the income guidelines for Medical Assistance. Please be aware that Federal Poverty Guidelines change from year to year.

A: No, you do not need insurance. All community health centers (also known as Federally Qualified Health Centers) are required to see everyone who comes, regardless of their ability to pay and regardless of documentation status. All health centers have an established nominal fee for those below 100% of the Federal Poverty Level and a sliding scale fee schedule for those below 200% of the Federal Poverty Level (the nominal fee and sliding scale are set by the health center’s governing board). Health centers accept commercial insurance plans in addition to Medicaid and Medicare.

A: Simply call the clinic to schedule an appointment. Many clinics will see you as a walk-in, however there may be a wait depending on the situation or need.

A: Yes. All health centers will see anyone in need of services. The only exception is Albuquerque Health Care for the Homeless, who serves only those persons who are experiencing homelessness.

A: Yes. Health centers will see people of all ages for primary medical care. However, not all health center sites have a full array of services, such as dental and behavioral health.

A: It is recommended that you make an appointment. This allows for your community health center to review your situation with you and determine the best types of services and best time to see you. Many health centers will see you on a walk-in basis if necessary.

A: Community health centers are not free clinics but have an established nominal fee for those below 100% of the Federal Poverty Level and a sliding scale fee schedule for those under 200% of the Federal Poverty Level.

A: Yes. Contact your local health center to request more information or to schedule a telehealth visit.

A: Yes. Many health centers will assist with transportation, you will need to contact your local clinic to determine what this assistance includes. Medicaid MCO’s provide transportation for their members. Reach out to your assigned MCO to find out how to set up transportation.

A: Many of our clinics can provide prescriptions on site with discounted costs for the low-income patient. Or, the health center can direct you to the pharmacy with which they are contracted. If you have Medicaid, you will have prescription insurance coverage. Coverage for persons with Medicare varies. Please ask your clinic staff for details.